Data Deletion Process
Upon a data deletion request, we will delete your personal data within a reasonable timeframe, subject to applicable legal and regulatory requirements.
How to Raise a Data Deletion Request
Users may request data deletion of personal data by:
- • Sending an email from their registered email address to privacy@indiatax.ai
- • Mentioning “Account Deletion Request” in the subject line.
- • Including their registered email ID and mobile number for verification.
Point of Contact
All data deletion requests are handled by our Data Protection Officer (DPO) / Privacy Officer. For any questions related to data privacy or deletion, users may contact:
Role:Data Protection Officer
Data Deletion & Anonymization Process
Once a valid request is verified, we ensure the following steps are taken:
- • Account Deactivation: The user’s account will be deactivated immediately.
- • Primary Deletion: Personal data stored in active production databases will be deleted.
- • Backup Removal: Data present in backup and disaster recovery systems will also be removed in accordance with our backup retention cycles.
- • Access Revocation: Access to the account and associated data will be permanently disabled.
Retention Exceptions
Certain information may be retained where required:
- • To comply with tax, legal, or regulatory obligations.
- • For fraud prevention, audit, or dispute resolution.
- • Such retained data will be restricted, secured, and not used for any other purpose.
